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Communications & Market Development Consultant

Your company is ready to scale. Your brand may not be.

Build the brand your growth demands.

Helping growing companies
build the brand to match.

I work with growing North American businesses whose offer is already strong — and whose brand is ready to grow with it. Using brand strategy and social media, I help your brand show up at the scale you're growing toward.

01

Brand Audit & Market Research

  • Diagnostic report on how your brand currently lands with Western buyers — and what's costing you trust
  • Competitive analysis of brands winning in your category — what is working for them, and what you can learn
  • Audit of your existing channels, content, and spend — what's working, what's wasted
  • Cultural positioning gaps — where your message is getting lost in translation
02

Brand Strategy & Positioning

  • A clear market positioning — your own storytelling to establish brand credibility in Western markets
  • Brand book — voice, visual identity, and how your brand shows up consistently across every piece of content
  • Channel strategy — which platforms to invest in, which to ignore, and why
  • 90-day content roadmap — the messages, formats, and rhythm that build credibility month over month
03

Execution & Monitoring

  • English-language content production — reels, carousels, and graphics designed to convert attention into trust, traction, and sales
  • Community management — handling DMs, comments, and ongoing interactions with your audience
  • Partnership and PR development — outreach to target buyers, distributors, and media that builds third-party credibility for your brand
  • Monthly performance reports with strategic recommendations — what's working, what to double down on, what to cut
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— Zhenai Xiao · 肖珍爱

I help brands speak the language of the markets they're entering — strategically, credibly, and consistently.

I'm a Communications & Market Development Consultant based in Montréal, Canada. My career has been shaped inside the institutions that define how Western countries communicate with the world — federal government, public diplomacy, international advocacy.

That experience is the foundation of how I work with brands today. I've written for cabinet ministers, advised foreign governments, and worked across three languages and three continents. The same precision and cultural fluency that institutional communications demand are exactly what's required when a brand is expanding into a new market or growing into its next stage.

I work with two kinds of clients: Chinese brands expanding into North America, where the rules of brand-building are fundamentally different from the domestic market, and growing North American businesses whose brand presence hasn't caught up to what they have to offer. In both cases, my role is to close the gap between what your current brand signals and what your business can actually deliver.

1:1 Coaching

Want to refine your communications and professional image — and unlock opportunities you know you deserve? I offer 1:1 coaching for young professionals and those entering new fields.

Learn More →

How a brand goes from invisible
to indispensable.

01

Discovery call Complimentary

A 30-minute conversation to understand your market, your current brand presence, and where the credibility gap actually is. No pitch, no obligation.

02

Brand audit

A written diagnostic of how your brand currently lands with the markets you want to reach — what's working, what's invisible, what's holding you back.

03

Brand strategy

Positioning, messaging, visual identity, and channel plan — the strategic foundation that makes everything downstream actually work.

04

Execution & content creation

Bilingual content production, account management, and partnership development — strategy translated into a consistent, credible market presence.

05

Brand building

Ongoing communications, monthly reporting, and strategic refinement. The brand compounds — month over month, market signal over market signal.

This is work that compounds. Most clients continue as monthly partners — because brand credibility is built over months, not weeks.

Trusted By

Ready to build a brand
worthy of your offer?

Reach out directly and I'll respond within 48 hours. Every channel on the right works — pick whichever you prefer.

Connect with me
中文联系 · Chinese

我是肖珍爱,常驻加拿大蒙特利尔,专注于帮助中国品牌在西方市场建立公信力。

产品已具备国际竞争力,但品牌形象尚未跟上?我将通过品牌战略、跨文化沟通与社交媒体内容,帮助您赢得西方买家的信任。

欢迎通过微信或电子邮件直接联系,详谈合作。

微信 / WeChat: zhenai_xiao · communications@zhenaixiao.com

Let's Get Started

Your needs, in focus.

A few quick details about your business — so our first conversation gets to what actually matters.